Free mac fun, and a customer service update

bigbanggame.jpgI may be late to the party on this, but I discovered macfun.com today thanks to a post at the MacWorld blog. It seems that macfun has expanded its game offerings (there are a lot there!), and is even offering freebies. I’m not much of a gamer, but today’s freebie, Big Bang Reaction, is a puzzle game that looked fun. If you click the image at right you can download it too, or browse for other fun.

The prices seemed reasonable, but you’ve gotta love that free fun, right?

In customer service news:

  • No response from Mr. Bach at Microsoft Entertainment today. Yes, I reported the charge to my credit card company’s customer service department (and the agent was astounded at how we’d been treated as he initiated the complaint process) and will refuse the package when it arrives.
  • While I was out of town at the NYWC, my daughter received a duplicate shipment of a racing swimsuit, which had a duplicate charge to go with it. One phone call to Warnaco (maker of Speedo competitive swimwear), 5 minutes of time, produced a credit for the product and they are sending UPS to retrieve the item at no charge to us. Apparently it helped them to uncover a computer glitch that duplicated a number of shipments they’ll be following up on. Not only did they correct their error, they thanked me for pointing it out. Imagine that.

One Response to “Free mac fun, and a customer service update”

  1. Todd Porter
    December 1, 2007 at 11:01 am #

    Imagine that! Customer service is something you do to make the customer’s life easier not harder of course with the OS that Microsoft produces we know that they don’t know how to do that. 😉

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